The most expensive word in business may be “later.”

A repeated decision to wait is still a decision. Unresolved operating issues consume time, cash and attention while the business adapts around them. Make the cost of waiting visible: what continues to happen each week that the issue remains unresolved?

Put it to work

Choose the next decision, not an oversized plan. Assign a person to gather the missing facts, set a decision date, and make clear who owns the resulting action.